Amazon Connect

Traditional contact center solutions can be complicated and deployments may take months or longer to complete. Amazon Connect offers businesses another way, with a simple to use, pay-as you go, contact center at a fraction of the cost.

Amazon Connect is designed to dynamically adjust to the changing needs of your customers in real time. Easily scale your  contact center up or down, in response to business cycles, without worrying about seat licensing or minimum commitments.

Benefits include:

• Easy set up and management
• Highly scalable and elastic
• Flexible and customizable
• Reliable
• Pay-as-you-go

With over 12 years of building complex workloads within the AWS Cloud and depth of experience across customer experience management, AllCloud is leading organizations through today’s call center problems by modernizing their contact centers with Amazon Connect. 

AllCloud brings the power of the technology to make sure that organizations set up Amazon Connect quickly and correctly. We leverage the best practices of customer experience to deliver a fast, effective solution that accelerates ROI by modernizing your call center and ensures the best customer experience possible.