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Salesforce Consultant
About The Position
About AllCloud
AllCloud is a global professional services company providing organizations with the tools for cloud enablement and transformation. As an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner and Snowflake Premier Partner, AllCloud helps clients connect their front office and back office by building a new operating model that allows them to harness the benefits of cloud technology and data and analytics.
Job Summary
AllCloud is looking for an experienced Salesforce Consultant to join our team of experts. The candidate will be responsible for understanding our customers’ business & implementation requirements and for migrating customers to Salesforce to support those requirements.
The Salesforce Consultant will be responsible for performing business analysis in order to support the following departments - Sales, Customer Service, Partner Management, and Operations teams.
Summary of Key Responsibilities
- Analyze customer business requirements and define future needs based on Salesforce best practices
- Configure the Salesforce application based on the customer requirements
- Implementation and support activities for projects
- Allocate tasks including project timelines
- Deliver projects, using the most appropriate Salesforce tools and techniques
- Apply best practices to build the Salesforce applications
- Work with internal and external interfaces
- Implement business functionality
- Research Salesforce capabilities as needed to suit business requirements
- Perform Quality Assurance of customer projects
Requirements
- 2 years of hands-on experience as a Salesforce Consultant/ Implementer/ Administrator within an organization or a consulting firm – Must
- Proven expertise in building complex business logic using Salesforce Flows
- Practical experience working with Sales Cloud and Service Cloud
- Experience in understanding the customer, writing characterization documents
- High-level English (reading, writing technical documentation, and verbal communication)
- Strong business acumen, excellent interpersonal skills, and a "self-starter" approach to learning
- Creative and flexible attitude
- Excellent oral and written communication skills
- Team player
Advantages
- Salesforce Certified Administrator
- Hands-on experience with vertical solutions such as Health Cloud, Financial Services Cloud (FSC), or Experience Cloud (formerly Communities)
- Experience with AppExchange packages (e.g., DocuSign, Conga) or integration tools
- Experience working in an Agile/Scrum environment and using Jira
AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.