Service agents using Salesforce are 34% more productive and deliver a better customer experience.*
Scale your customer service processes with Salesforce Service Cloud
With Salesforce Service Cloud, retail organizations can give their customer service agents a 360° view of every customer, allowing for seamlessly connected customer experiences and engagements.
As a leading Salesforce Partner, AllCloud delivers the best practices technology planning required to effectively build a customized Service Cloud solution for your customer service and contact center so you can start responding to inquiries fast, and keeping customers and employees informed.
This 7-week engagement led by certified Salesforce Service Cloud AllCloud experts is a unique opportunity to evaluate your business needs and long term strategy and ramp up on existing business processes at an accelerated pace. With access to AllCloud expertise, retail organizations will be able to set up Salesforce Service Cloud in the shortest time possible and in relation to your most critical business challenges.
Benefits include:
Agents can seamlessly handle cases from one screen with an easy-to-use service console
Cases resolved faster with combined automated processes and easy access to the full details, context, and history of every case and customer interaction
AI capabilities to manage support cases, major incidents, and requests with a complete view of every customer
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*Source: Salesforce
Customer Success Stories
Learn how AllCloud is delivering value to customers like Ventura Foods by streamlining their selling processes with Salesforce.