The 3 Pillars of Cloud Managed Service Providers: Why Managed DevOps Should Be Part of Your Business Strategy


AllCloud Blog: Cloud Insights and Innovation

Organizations with development teams face numerous challenges daily, including optimizing existing products, innovating to create new products, and releasing those products as quickly as possible. What’s typically not in the developers’ job descriptions, though, are the responsibilities of simultaneously building a sound infrastructure for their code. 

That’s where cloud managed services come into play. Think of managed services as a subscription-based IT department for developers. By taking ownership of continuous integration (CI) / continuous delivery (CD) management, cloud security, and cloud cost management, managed service providers (MSPs) help developers focus on creating amazing products and supporting the organization’s core business instead of developing the product’s underlying cloud infrastructure. 

Managed Services Put DevOps Priorities First

MSPs’ DevOps engineers empower developers to work on the nuances of their applications. In the most basic terms, MSPs make sure that deployment efforts in an organization are actualized. MSPs make sure that your applications are always on and that the robust new features your developers push don’t overwhelm your system, cause unforeseen performance issues or even downtime of your product

There are three pillars that make up an MSP service: DevOps, security, and cost management. We’ll be covering each pillar in three separate blog posts, and this post will focus on the DevOps pillar. Read on to learn more about the DevOps pillar and its top three priorities: Infrastructure as Code, backup, and CI/CD

The concept of Infrastructure as Code is relatively new, that is a core pillar of the way we at AllCloud manage cloud infrastructure. To support this best practice, the MSP team often uses the open-source product Terraform to make changes easily, manage roll-backs, and otherwise optimize your cloud infrastructure. 

When it comes to cloud backup, MSPs ensure that your data will always be safe, replicated and its integrity intact. Within backups best practices, AllCloud ensures cross-region continuity where possible, works with your team to decide the right duration to keep backups and designs simulated restores. These best practices ensure.  high availability and continuity at all levels, allowing an organization to determine how far they want to roll back, in a case of data loss or corruption. 

Using an MSP for CI/CD streamlines deployment efforts without interrupting your internal development team. With managed CI/CD AllCloud guided best practices, your team can focus on rapidly developing new features while the MSP handles the orchestration often using leading open-source technology like BitBucket, Terraform, and Jenkins for building, deploying, and automating development projects.

When working with your organization, our experts will make sure that we’re pushing all code in a GitFlow best practices manner. This model enables greater collaboration and parallel development within your organization. 

How to Select the Right MSP

When weighing your MSP options, it’s important to make sure that the MSP has official partner validation from AWS and a large global DevOps collaborative team to support you around the clock. With a certified AWS partner as an extension of your team, you’ll be able to rest easy knowing that your applications are in the best hands when a new feature is released, performance is degraded, or should a security incident occur. 

AllCloud has the official AWS MSP Partner validation and 80-plus DevOps engineers that are available to monitor your infrastructure 24/7. We service customers all over the world, which gives us the diversity and organizational knowledge to design customized infrastructures to suit your business needs. 

Ready to get started with your own MSP? Contact us today. 

Dan Winnick

DevOps Engineer

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