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FinOps Business Analyst (m/f/d)
About The Position
The Customer Engagement Team at AllCloud supports existing customers in their cloud journey by working with different departments in the company as well as helping customers optimize their cloud costs.
AllCloud is looking for a FinOps Business Analyst. This exciting position plays a key role in delivering cloud cost optimization services and ensuring that customers receive maximum value from this service.
- Consult customers on cost-optimization best practices for their cloud usage
- Present and give demos of AllCloud’s Reseller Programs and tools
- Comprehensive support of the company’s customers
- Work on customer requirements
- Work with DevOps teams to resolve complex customer issues
- Keep the sales team up to date on customer status for renewal/expansion opportunities
- Create customized cost reports
Summary of Experience
- Strong analytical skills
- Proficiency in Excel
- Excellent communication skills
- Strong presentation capabilities
- Good time-management skills with a problem-solving attitude
- Ability to turn complex concepts into actionable recommendations
- A true passion for understanding customer needs
- 2 years at sales or customer-facing - Priority
- Bachelor's Degree
Requirements
- Good level of Written and Spoken German - Must
- Ability to multitask, prioritize and work under pressure
- Ability to deliver a confident and articulate presentation
- Ability to work in a fast-paced environment
- Great attention to detail
- High level of written and spoken English
- Cloud experience – Material advantage
Why work for us?
Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team.
AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.