As organizations are facing significant new business challenges, AllCloud created a Response Center, enabling our team of global AWS experts to provide you with 24/7 support and help ensure your business continuity.
Instant Global Call Center
Ensure that your customers and employees seeking assistance can reach you. An instant call center solution can handle large call volumes with little or no manpower by launching an unmanned and autonomous call center service in the cloud. AllCloud has a team of AWS experts ready to assist you in areas such as:
- Which type of autonomous call center is best for your support structure, type of customers and budget
- Managing custom call flows per your business needs with the ability for callers to choose the relevant communication channel.
- Setting up automatic actions in defined, critical situations as needed.